Credits from one-time credit packs never expire and can be used anytime. Subscription credits are renewed with each billing cycle, and any unused subscription credits from the previous period are reset when your subscription renews.

You can cancel your subscription at any time from your account billing settings. If you have any questions or need assistance, please contact our support team.

You can switch your plan at any time — just choose a higher-tier plan on this pricing page. Upgrades take effect according to your payment provider; you typically only pay the prorated difference for the rest of your current billing period. Downgrades usually take effect at the end of the current period.

When you upgrade, you typically pay only the prorated difference between your current plan and the new plan, and receive a matching prorated amount of additional credits for the remainder of the current billing period. Starting from the next billing cycle, you'll receive the full monthly credit allocation of your new plan.

There are two ways to get additional credits:

One-time Credit Packages

Purchase our one-time payment packages to get credits instantly. These can be purchased multiple times and work alongside any existing subscription.

Subscription Upgrade

If you're already subscribed, switch to a higher-tier plan on this page to receive more monthly credits.

Please refer to our Terms and Conditions for detailed information about refunds and billing. In general, subscription fees are non-refundable unless otherwise required by law or stated in our terms.

Canceling your subscription simply means that once your current billing period ends, you will not be charged again and your subscription will not auto-renew. Until that date, you retain full access to all features and can continue using our services as normal.

No, canceling your subscription does not trigger an automatic refund. Subscription cancellation only stops future charges — your subscription will not auto-renew once the current billing period ends. You will still have full access to all features until your billing period expires. If you need a refund, please contact our support team for assistance.

Yes. After canceling your subscription, you can continue to use all of your subscription credits until the end of your current billing period. Once the subscription period expires, any remaining subscription credits will be reset. However, credits purchased through one-time credit packs never expire and will remain available in your account regardless of your subscription status.

Credit packs are purchased via a one-time payment, and the credits never expire. You can buy credit packs multiple times — credits stack on top of each other and work alongside any active subscription.

Yes. After a successful purchase, a receipt is sent to your registered email address so you can keep a record of the payment.

If you need a company invoice or additional billing details on your receipt, please contact our support team after purchase and we will help you as much as our payment provider allows.